How to fix JIRA gadget error Indexing is currently not configured so no issue searching can be performed. Please configure indexing.

  • Font size: Larger Smaller
  • Subscribe to this entry
  • Print
How to fix JIRA gadget error Indexing is currently not configured so no issue searching can be performed. Please configure indexing.

I installed the JIRA Charting Plugin on a JIRA 6.3.4 local instance, and then I added a Workload Pie Chart gadget to a dashboard. I was left with this error:

b2ap3_thumbnail_JIRA-error-Indexing-is-currently-not-configured-so-no-issue-searching-can-be-performed_20140922-174429_1.png

Indexing is currently not configured so no issue searching can be performed. Please configure indexing.

After a little research, I was able to find the solution. Here it is:

  1. Edit the file <JIRA-HOME>/jira-config.properties (Create it if it doesn't exist)
  2. Add the following line jira.option.indexing=true
  3. Save the file
  4. Restart JIRA

This problem is being tracked in ticket JRA-39943 Indexing error with Charting Plugin

in JIRA Hits: 10831 2 Comments

Comments

  • Guest
    Chinh Friday, 26 September 2014

    Thank you for sharing an useful solution to fix this bug. By the way, It seems we could not apply this way to JIRA on demand, right? I got exactly this issue with my on demand (cloud package) but still could not find out how to edit "jira-config.properties" file. Thank you.

  • TechSolCom
    TechSolCom Friday, 26 September 2014

    I'm afraid the fix will only work on JIRA Server instances. I would advise you contact Atlassian support if you're having this problem with JIRA Cloud. I'm sure they'll resolve it quickly.

Leave your comment

Guest
Guest Friday, 24 November 2017